*Note: Modern Performance uses FedEx as the primary shipping method. Most international orders are shipped via United States Postal Service or Fedex. Items being drop shipped by a manufacturer may arrive by UPS, DHL, or another reliable shipping source as well as those listed before.
Please make sure to inspect all items you receive to make sure they are not damaged or incorrect. Do not install any parts you believe to be damaged or incorrect. Modern Performance will not be held liable for any damages that may occur due to installation of damaged or incorrect parts.
If you receive an item that is incorrect, please contact Modern Performance immediately. Depending on the item, most times we will reship the correct item with a FedEx pre-paid shipping label. Once the new item is received, place the item in the same box you received it in and place the label on the box. The box may be dropped off at any local FedEx/Kinkos location and will be automatically returned to us. No further action is needed. If you ordered an item incorrectly, it is your sole responsibility to get the item back to us for exchange.
If you receive an item that is damaged during shipping, please contact the appropriate freight carrier to file a damage claim. Most claims must be submitted within a 24-hour period. If you do not report the damage to the freight carrier within the 24-hour period, then all damaged items will not be accepted for return and become the sole responsibility of the receiver. Modern Performance and the respective freight carrier are not responsible for any damaged products that are not processed for a damage claim within the 24-hour period. In some cases, a partial credit may be applied if you wish to keep a damaged item. Also, a partial credit may be applied if a damaged item can be repaired locally. Please contact Modern Performance for more details.
If an order has shipped and you have not received it, please contact Modern Performance immediately. We will further discuss the situation. If you received a tracking number for your shipment and the shipment was lost in transit or stolen from your property, please contact the appropriate freight carrier to file a lost/stolen claim. Most claims must be submitted within a 24-hour period. If you do not report the loss to the freight carrier within the 24-hour period, then all lost/stolen items will not be replaced. Modern Performance and the respective freight carrier are not responsible for any lost/stolen products that are not processed for a lost/stolen claim within the 24-hour period.
If you are unsatisfied with a brand new, unopened item, or want to do an exchange, please return the item back to Modern Performance. We generally do not take back used, or installed items so if you have a problem and want to return the item contact us first to discuss. If you do not have your original invoice, please click the link below to download and print our return form, so we will know what to do once we receive your package. Also if its been over 30 days we do not accept anything back. Return/Exchange Form
You are responsible entirely for shipping the item back to us. You may return merchandise to Modern Performance by FedEx, UPS, US Postal Service or any other reliable shipping company you wish to use. All returns must be made in original condition and include all accessories. Any used or damaged items will not be accepted for return. You will receive a credit for your purchase only if it meets this criteria. Please note, and this is most important: if you ship an item back to us, it must be packaged securely and have all of the contents (manuals, instructions, hardware, packing materials). If the item you ship us is damaged, missing parts, we will either deduct credit, or return the item to you. So, please, do not just drop the item in a box and ship it, package it well like we do when we shipped the item to you.
All returns are subject to a 20% restocking fee. The fee will be waived if the items being returned are exchanged for other merchandise, of at least half of the original value or greater. Please Note: we cannot accept electronic items back for return.
All products are covered by their respective manufacturer’s warranty unless otherwise noted. Please refer to the manufacturer of the product for all warranty issues or claims.